Effective date: 5 October 2026
This Shipping Policy applies to purchases from Storefronts operated by ID 24547450 that display or link to this policy. The current Storefront is Jingle Decor. Additional Storefronts may be added from time to time without changing the identity of the Seller.
We may offer worldwide shipping, subject to legal restrictions, product restrictions, carrier availability and serviceability for the destination. The destinations and shipping methods available for a particular order are those shown at checkout.
If a Storefront or product page states “Free worldwide shipping” or another free-shipping offer, standard shipping is free for eligible destinations covered by that offer. Any shipping charge that applies to your order will be shown before you submit the order.
Orders may be fulfilled by third-party fulfillment providers and warehouses in different countries. Products from the same order may be sent from different locations and may arrive in separate parcels. You are not charged an additional shipping fee solely because we split an order unless this was clearly disclosed before purchase.
Unless a specific product page, Storefront, checkout or order confirmation states a different estimate, our standard estimate is:
Processing and delivery times are estimates, not guarantees of arrival by a particular holiday, event or date, unless we expressly state that a delivery date is guaranteed. Timing may be affected by destination, customs clearance, carrier networks, weather, seasonal volume, address issues, local public holidays, security checks or other circumstances outside our direct control.
If a particular Storefront or product has a different processing or delivery estimate, the more specific estimate shown before purchase applies to that order.
If we become aware that we cannot ship or deliver within the timeframe required by applicable law or an agreed delivery period, we will provide an updated estimate and take the steps required by law. Depending on the circumstances, you may have the right to set an additional reasonable delivery period, cancel the order or receive a refund. Nothing in this policy limits mandatory rights concerning delayed or failed delivery.
Tracking availability varies by shipping route and carrier. For some international shipments, tracking may become active only after the parcel reaches the destination country or enters the local carrier network. Scans can be delayed and periods without a tracking update do not necessarily mean that the parcel has stopped moving.
Where tracking is available, we may send it by email or display it through the Storefront or order-status page.
International orders may be subject to customs procedures, import duties, taxes or carrier handling charges depending on the destination and shipping method. Amounts collected by us will be shown at checkout. If additional charges may be payable separately to customs authorities or carriers, the applicable treatment will be disclosed before purchase where required by law.
Customs processing can delay delivery. We are not able to control customs authorities, but we remain responsible for providing the remedies required by mandatory consumer law where delivery is delayed or fails.
You are responsible for providing a complete and accurate delivery address. Check your address carefully before submitting the order. If you need a correction, contact the Storefront customer-service channel or our legal contact as soon as possible. We will try to make the change, but it may not be possible after fulfillment or shipment has started.
If a parcel is returned because of an address error, refusal or failure to collect, we will handle any redelivery, cancellation or refund in accordance with applicable law and the circumstances of the order. We do not use this section to remove any statutory consumer right.
If a parcel appears lost, is materially delayed or arrives damaged, contact us with your order details and a description of the issue. Photos of packaging or damage can help us investigate but are not required where they are unavailable.
Where we arrange delivery to a consumer, responsibility for loss or damage remains with us until you or a person you nominate receives the goods, except where mandatory law provides otherwise. If a valid loss or damage claim is established, we will provide the remedy required by applicable law, which may include replacement or refund.
Legal contact: info@jingledecor.com. Storefront-specific customer-service details may also be shown on the relevant Storefront or in your order confirmation.